“Shawn showed up on time for a consultation on how I’d like to replace the gate.  The interview was informative and pleasant; my questions about materials and configurations were answered and the entire procedure, including timelines, was explained clearly.  In the event, the job went as described and the old gate was removed and the new one efficiently installed in one morning’s work.  I now have a clean, attractive, and, above all, smoothly functioning side gate.  All involved – the salesman and the installers – were professional and enjoyable to interact with.  And Shawn followed up after the installation to ensure I was happy with the job.”